Privacy Policy
Welcome to Crystal Web Solutions (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including C-Recharge (our virtual top-up app), web design, network setup, and other IT-related services.
Information We Collect
We may collect the following types of information:
1. Personal Information: When you use our services, including C-Recharge, we may collect your personal information, such as name, email address, phone number, and payment details.
2. Usage Data: We may collect information about your interactions with our website and services, including IP addresses, browser types, and pages visited.
3. Service-Specific Data: For specific services, we may collect additional information related to the service, such as account details for virtual top-up through C-Recharge or project specifications for web design and network setup.
How We Use Your Information
We use the information we collect for the following:
1. To Provide and Improve Our Services: To process transactions, deliver services, and enhance our offerings based on your feedback and usage.
2. To Communicate with You: With your consent, we will send you updates, notifications, and promotional materials related to our services.
3. To Ensure Security: To protect our website and services from fraudulent or unauthorized activities.
Sharing Your Information
We do not sell, trade, or transfer your personal information to outside parties except in the following cases:
1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
2. Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Choices
You may update or correct your personal information by contacting us directly. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please get in touch with us at:
Crystal Web Solutions
www.cweb.com.ng